All the topics listed below can be tailored to meet your needs and length of training time. Training can be presented on your worksite or the location of your choice.
>> INTERACT - Personal Strengths Assessment
A powerful personal assessment tool, Interact, relies on research-based behavioral styles and data that have been refined over nearly three decades of application. Interact was developed by Eric Allenbaugh, Ph.D., leadership consultant, executive coach, keynote speaker and author of two books on Leadership.
Results based on 20 simple questions. Can be administered within one-half hour.
Discovers how you can use your talents to be of even greater service to you and others.
Identifies how you function under favorable and adverse circumstances.
Emphasizes rapport-building strategies for your behavioral styles based on Neurolinguistics Programming (NLP) principles and tools.
Provides tools for connecting and communicating with other behavioral styles.
Includes “Partnership Coaching” process for working through relationship issues between behavioral styles.
Helps you understand how your strengths are serving you and how they can can be counterproductive and inhibit your effectiveness.
Features user-friendly methods for communicating with any behavioral style.
SEMINARS
One Half Day ---- Personal Strengths Assessment administered and results summary.
Full Day ----- Personal Strengths Assessment and comprehensive discussion of behavioral styles; advice on use of specific behavioral styles.
Team Building --- Personal Strengths Assessment profiles help your team learn how
(One Day) to interact more effectively and improve communications.
“It is so simple. I learned I just needed to ask my colleague how she wanted the information presented to her, instead of assuming she absorbs information the way I do.”
- Karen, CPA
COMPREHENSIVE PACKAGE
Combine the seminars listed above, into a two-day session to create an extremely effective assessment of your individual and group behavioral communication styles.
Kathy Condon is certified to administer Interact Assessment.
>> INTERGENERATIONAL COMMUNICATION IN THE WORKPLACE
In today’s workplace, there are five different generations of people working together. Each of these generations holds a different view of the world. Many of these differences are caused by world events that have shaped each generation’s place in history. Through exploration of these events, it is possible to develop an understanding of why people react the way they do to any given situation.
Largest “Generational” Challenges in the Workplace:
Beliefs are different.
Language use is different.
Reward systems are different.
What is an employer to do?
Learn the key traits that make each generation unique.
Learn which communication tools work best with each generation.
Learn the three keys to helping an employee feel significant.
Learn how to help an employee feel valued by using a reward system appropriate for each generation.
“Made me a really think about myself---had some “ahas” moments. Very Good.”
- Randy, Administrator – Public Utility Company
TRAINING: INTERGENERATIONAL COMMUNICATION IN THE WORKPLACE
Half Day: Explore the unique characteristics of each generation and learn new tools to improve workplace communication.
Full Day: Includes all information presented in the half day seminar…
PLUS: Gain first-hand experience practicing communication skills that will improve intergenerational communication…AND…learn how to custom design a Reward System specifically for your business – one that employees will enthusiastically embrace!
>> PERFORMANCE COACHING – Creating Giants of Others
Powerful coaching tools to enhance productivity and profitability while bringing out the best in people. These tools have been refined over nearly three decades of application. Developed by Eric Allenbaugh, Ph.D., leadership consultant, executive coach, keynote speaker and author of two books on Leadership.
Creating a context for positive performance coaching.
Performance feedback strategies and techniques.
Connecting with and honoring style differences.
Enhancing performance.
Working with performance challenges at all levels.
Enhance productivity while bringing out the best in people.
“We were about to move to a 10,000 sq. ft. store to a 20,000 sq.ft. store. I hired Kathy to work with our staff and determine who should go with us to our new venue. She identified a 22 year old young man already on our staff to be sales manager. She was so right. Today, our store is thriving and I am convinced that the realignment of our staff helped them to grow and provided us with a strong foundation to help our store flourish. We have brought Kathy for additional training since we moved—she keeps up-to-date on what the business world needs.”
Often an organization spends all of its training money on the bottom 20 percent of its workforce. When in reality, it should “help” the bottom 20 percent employees graciously exit, and help them find a career that fits their personality/skills much more appropriately.
Performance coaching has been developed to help your employees become even better in their positions. Leaders, no matter how much we want to believe it, have a need for confidentiality and the ability to be stretched through learning new skills that have been proven to work.
“Kathy helped me remember who I really am. In today’s world, it is so easy to get caught up in one’s own weaknesses, but Kathy helped me rediscover my strengths showed me how to use those natural talents to become even better. Today, I am a better leader, friend, and spouse because of it.”
- Matt, Vice President of a Bank
SEMINIARS
Eric states: “Managers often have the mistaken belief that they have to know more or be more skilled than the employees they coach. Not necessarily so! Olympic athletes each have a coach, yet I am confident that none of the coaches can out-perform athletes.”
Seminars to teach a number of one-on-one coaching skills can be tailored for your organization.
Culture and diversity: the words alone can be highly charged and subject to personal and organizational interpretation. (AIR Development) classes help managers and employees understand and navigate the complicated world of culture and diversity in the workplace. Skilled facilitators utilize a framework for learning that includes:
Awareness of Self
Awareness of Others
Acknowledging Differences
Finding Commonalities
Building Trust
Building Relationships
Getting on with the Job!
Specific discussion and exercise topics can include but are not limited to:
Culture and Personal Values
Values, Beliefs, Attitudes, Behaviors
Self Awareness, Trust, Communication
Interpersonal Conflict: Intent and Impact
Giving and Receiving Feedback
Understanding Differences/Leveraging Similarities
Identifying Barriers and Biases
Diversity and Change Management
Delivery of information can be tailored to suit your organization or business needs. Classes can be half day or full day in length. Keynote speaking and consulting services also available.
Typically the learning objective of a half day class is to build awareness. The learning objectives of a full-day class are to build awareness and enhance professional skills.
Networking is right up there with public speaking when it comes to the fear and terror it causes in a person’s mind when they know they have to go out networking.
Through the use of stories, demonstrations and humor I help break down the art of networking into steps that actually helps the person understand networking can and should be fun.
Networking defined.
Three keys to communicating with people.
Language Differences – Men and Women
Language Differences – Between Generations
Develop your 30 second commercial.
Where do you find networking events?
How to read a newspaper so you find the events?
How do you prepare to go to a networking event?
What do you do when you walk into a room?
How do you start and maintain a conversation?
How do you break away?
How to you follow up?
How do you write notes?
Why do you need a contact program?
KEYNOTE SPEAKING – Frequently present at conferences and retreats.
“I was on Cloud 9 all of yesterday afternoon. The training met all of my expectations. I was extremely happy to see our managers/leaders leave the training enthused and energized by your presentation. I’ve been thanked several times for bringing a highly skilled, highly qualified instructor to teach a much needed class. I had one manager send three note cards yesterday afternoon.”
-
Sharon, Vice President of a Bank
SEMINAR LENGTHS
Tailored to organization or business needs. Seminars can be two hours, one-half day or full day in length.
“At Kathy’s networking class I came away with many new tools for effective networking. I have already tried some of them and they work! I would recommend this class to anyone – those that are new to networking and those who would like to further enhance their professionalism. Kathy’s class has tools for everyone.”
